Terms and Conditions
Last Updated: March 2025 | www.vellorainteriors.com
1. Introduction
Welcome to Vellora Interiors (“Vellora Interiors,” “we,” “our,” or “us”), an interior design platform accessible at www.vellorainteriors.com (the “Website”). We provide editorial content, design inspiration, product guidance, and interior design resources for homeowners, design enthusiasts, and industry professionals.
By accessing or using our Website in any way — including browsing articles, submitting enquiries, purchasing products, or engaging with any feature of our platform — you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our Website.
2. Eligibility
You must be at least 18 years of age to use this Website and access its full features, including making purchases or submitting enquiries. Users between the ages of 13 and 17 may browse general editorial content with parental or guardian consent.
We do not knowingly collect personal data from children under the age of 13. If you believe a child under 13 has submitted personal information to us, please contact us at privacy@vellorainteriors.com and we will take prompt steps to remove that information.
By using this Website, you represent and warrant that you meet these eligibility requirements.
3. User Responsibilities
You are responsible for all activity that occurs through your use of this Website. You agree to use the Website only for lawful purposes and in a manner consistent with these Terms. Specifically, you agree that you will not:
- Use the Website for any unlawful, fraudulent, or harmful purpose
- Transmit any malware, viruses, or other malicious or harmful code
- Attempt to gain unauthorised access to any part of our Website, servers, or systems
- Scrape, harvest, or collect any data from the Website without our express written permission
- Reproduce, copy, or republish our content for commercial purposes without prior written consent
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Post or transmit any content that is defamatory, abusive, offensive, or violates the rights of any third party
- Engage in any activity that could damage, overburden, or impair the proper functioning of the Website
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these responsibilities.
4. Intellectual Property
All content published on Vellora Interiors — including but not limited to articles, guides, photography, illustrations, logos, brand assets, design layouts, and written copy — is the property of Vellora Interiors or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, modify, distribute, republish, sell, or create derivative works from any content on this Website without our express prior written permission. Limited personal, non-commercial use (such as saving an article for personal reference) is permitted provided that all copyright notices and attributions are retained.
For licensing enquiries or reprint requests, please contact: editorial@vellorainteriors.com
5. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and protect your personal information, including data collected through contact forms, newsletter sign-ups, and purchase transactions.
By using this Website, you consent to the data practices described in our Privacy Policy. We encourage you to review it carefully.
6. Editorial Content and Design Advice Disclaimer
The content published on Vellora Interiors — including articles, product recommendations, design guides, and trend features — is intended for general informational and inspirational purposes only. It does not constitute professional interior design advice, architectural guidance, structural recommendations, or professional consultation of any kind.
Before undertaking any home renovation, structural modification, or significant design project, you should consult a qualified and licensed interior designer, architect, or contractor. Vellora Interiors accepts no responsibility for decisions made based solely on our editorial content.
7. Product Information and E-Commerce Terms
Where Vellora Interiors facilitates or links to product purchases — whether through our own platform or via affiliate and partner links — the following terms apply:
7.1 Product Availability and Accuracy
Product descriptions, pricing, and availability information are provided in good faith but may change without notice. We do not guarantee that any product described or linked on our Website is available, accurately priced, or fit for your specific purpose. Always verify current details directly with the retailer or manufacturer before purchase.
7.2 Affiliate Links and Third-Party Purchases
Some product links on our Website are affiliate links — we may earn a commission when you make a purchase through these links, at no additional cost to you. All affiliate relationships are disclosed in accordance with our Editorial Policy.
Purchases made through third-party retailers linked from our Website are subject to those retailers’ own terms, conditions, refund policies, and privacy practices. Vellora Interiors is not a party to those transactions and accepts no liability for any issues arising from them.
7.3 Direct Purchases (Where Applicable)
Where Vellora Interiors directly processes purchases through the Website:
- You agree to provide accurate, complete, and current payment and billing information.
- You authorise us to charge your nominated payment method for the total amount of your order, including any applicable taxes or fees.
- Refunds, returns, and exchanges are governed by our Refund and Returns Policy.
- You are responsible for any applicable customs duties, import taxes, or local levies for international orders.
8. User-Generated Content
If you submit content to Vellora Interiors — including but not limited to comments, photos, testimonials, room submissions, or social media posts tagged with our branded hashtags (e.g., #VelloraHome) — the following terms apply:
- You represent that you own or have the right to share all content you submit, and that it does not infringe the rights of any third party.
- By submitting content, you grant Vellora Interiors a non-exclusive, royalty-free, worldwide licence to use, display, and share that content on our Website and social media channels, with appropriate attribution.
- We will not use your submitted content in paid advertising or commercial campaigns without your explicit prior consent.
- We reserve the right to remove or decline any user-submitted content that we deem inappropriate, inaccurate, or inconsistent with our editorial standards, without prior notice.
- You retain ownership of your original content. Submitting content to us does not transfer your intellectual property rights.
9. Newsletter and Subscription Services
Vellora Interiors may offer newsletter subscriptions, members-only content, or other subscription-based services. Where applicable:
- Subscription details, billing cycles, and pricing will be clearly communicated at the point of sign-up.
- Paid subscriptions renew automatically unless cancelled before the renewal date.
- You may cancel your subscription at any time by following the instructions in your account settings or by contacting us at hello@vellorainteriors.com.
- Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused subscription time unless required by applicable law.
- We reserve the right to modify, suspend, or discontinue subscription features with reasonable notice to subscribers.
10. Community Guidelines
Where Vellora Interiors provides community spaces — including article comments, forums, or social media channels — users are expected to engage respectfully and constructively. The following behaviour is not permitted in any community space associated with Vellora Interiors:
- Harassment, bullying, or personal attacks directed at other users, designers, or contributors
- Discriminatory language or content of any kind
- Spam, unsolicited advertising, or self-promotional content unrelated to the discussion
- Posting false, defamatory, or misleading information about any person or brand
- Sharing content that infringes third-party intellectual property rights
We moderate our community spaces and reserve the right to remove any content and restrict or ban any user who violates these guidelines, without prior notice and without liability.
11. Third-Party Links and Services
Our Website may contain links to third-party websites, retailers, platforms, and services — including but not limited to product retailers, design brands, social media platforms, and payment processors. These links are provided for your convenience and do not constitute an endorsement of those third parties or their content.
Vellora Interiors has no control over, and accepts no responsibility for, the content, privacy practices, or terms of any third-party website. We encourage you to review the terms and privacy policies of any third-party site you visit.
12. Disclaimer of Warranties
This Website and all content, features, and services available through it are provided on an “as is” and “as available” basis, without warranties of any kind — express, implied, or statutory — including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
Vellora Interiors does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Website.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Vellora Interiors, its directors, employees, contributors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with:
- Your access to or use of (or inability to access or use) the Website
- Any reliance placed on content, product recommendations, or design guidance published on the Website
- Any transactions conducted with third-party retailers linked from the Website
- Any unauthorised access to or alteration of your data or transmissions
Our total liability to you for any claim arising from your use of the Website shall not exceed the amount you have paid to us (if any) in the twelve months preceding the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Vellora Interiors, its directors, employees, contributors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of the Website or any feature thereof
- Your violation of these Terms
- Any content you submit, post, or transmit through the Website
- Your violation of any law or the rights of any third party
15. Geographic Limitations
This Website is operated from and primarily intended for audiences in [YOUR JURISDICTION — e.g., the United Kingdom / United States / Australia]. We make no representation that the content or features of this Website are appropriate or available in all locations. If you access the Website from outside our primary operating jurisdiction, you do so at your own initiative and are responsible for compliance with your local laws.
Certain products, services, or features may not be available in all regions. Where geographic restrictions apply, they will be communicated clearly at the relevant point of interaction.
16. Termination
Vellora Interiors reserves the right to suspend or terminate your access to the Website, any account you hold, or any feature or service at any time, with or without cause and with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct harmful to us, our community, or any third party.
Upon termination, all licences and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimer, limitation of liability, and indemnification clauses — shall continue to apply.
17. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Website, we encourage you to contact us in the first instance at hello@vellorainteriors.com so that we may attempt to resolve the matter informally.
If informal resolution is not achieved within 30 days of written notice, either party may pursue resolution through the competent courts of the governing jurisdiction set out in Section 18. We reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect our intellectual property or other rights.
18. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [YOUR JURISDICTION — e.g., England and Wales / the State of California / New South Wales, Australia], without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes arising under these Terms.
19. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify users via email or a prominent notice on the Website.
Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
20. Contact Us
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact us using the details below:
| Enquiry Type | Contact |
|---|---|
| General terms enquiries | hello@vellorainteriors.com |
| Legal & intellectual property | legal@vellorainteriors.com |
| Privacy & data matters | privacy@vellorainteriors.com |
| Editorial concerns | editorial@vellorainteriors.com |
| Contact form | www.vellorainteriors.com/contact |
By using www.vellorainteriors.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please discontinue your use of the Website immediately.
